If the goods do not sell, they must be returned to Ilya Fine Jewelry within 7 days of receipt or upon demand, whichever is sooner. If the goods are not returned in their original condition within 7 days, or are lost or damaged for any reason, the memorandum will automatically become an invoice for the sale of the goods. At that time, the entire purchase price will be due.
Payment is due within 30 days of the shipment date.
If you are a new memo client, please submit credit references with your memo request.
We are so confident that our pieces will sell that we offer a lifetime exchange guarantee*. You will never have any dead merchandise with us because we will take it back!
*Excludes custom pieces and special order.
*This policy is intended for unsold stock. For pieces that have been held beyond 12 months or worn, the trade in value will need to account for wear and tear or possible restoration work.
*The exchange must be for items of equal or greater value. The additional difference must be paid in order to complete the exchange.